---
title: "I'm not receiving emails from Dribl"
canonical: "https://help.dribl.com/space/MYA/18448402/I'm%20not%20receiving%20emails%20from%20Dribl"
format: markdown
---
If you're not receiving emails from Dribl, there are a few things that might have happened. 

We've gathered some tips to help you get to the bottom of it.

- We stop sending you emails if you have ever marked an email you receive from us as spam, or if the emails we send to you have bounced. If this is the case, please let us know by [submitting a support request](/page/support).
- Check your email notification settings and make sure they have not been disabled.
- If your email address is part of a private domain (some school or work domains), ask your IT team if your email system is flagging Dribl emails. They may want to check that emails from @dribl.com aren’t being blocked.
- Check your spam or junk folder, as well as any inbox filters, just in case emails from Dribl are being sent there by mistake.
- Make sure you're checking the email address connected to your Dribl account. If you need a hint, follow the steps to [find your contact email](https://dribl.atlassian.net/wiki/spaces/MYA/pages/18251802).
- Ensure that you don’t have any email forwarding rules configured on your email account which will send emails to another account.