---
title: "I can't log in to Dribl"
canonical: "https://help.dribl.com/space/MYA/17989717/I%20can't%20log%20in%20to%20Dribl"
format: markdown
---
Here are some common reasons people can't log into Dribl. Find the reason that best matches your experience and follow the steps.

### **Forgot your email address**

If you can’t remember the email address registered to your Dribl account, contact an administrator at your club or referee branch and they will be able to provide this to you.

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### **Forgot your password**

If you can’t remember your password, you can reset it. For more information, learn how to [reset your password](https://dribl.atlassian.net/wiki/spaces/MYA/pages/20217857).

> Macro (rw-ui-textbox-macro)
> 
> **Note:** You'll need access to the email registered to your Dribl account to reset your password. If you can no longer access the email account registered to your Dribl account, [click here for suggestions on what you should do](https://dribl.atlassian.net/wiki/spaces/MYA/pages/18055676).

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### **Incorrect credentials**

If your receive an error message stating that your email address or password is not recognised, it is likely that the email address is not registered to a Dribl account or the password is incorrect.

We recommend [resetting your password](https://dribl.atlassian.net/wiki/spaces/MYA/pages/20217857) as the first step and we will email you instructions on how to reset your password. 

If you don’t receive a password reset email, chances you that you may not have a Dribl Account. Follow these steps to [activate your Dribl account](https://dribl.atlassian.net/wiki/spaces/GS/pages/19890177).