---
title: "Merge Requests (League Admins)"
canonical: "https://help.dribl.com/space/LA/449478657/Merge%20Requests%20(League%20Admins)"
format: markdown
---
Merge Requests are performed when a member has multiple accounts that require merging. This is usually caused when a member has previously created a **Supporter Account**, prior to being invited to create a Dribl account by the club. 

A supporter account does not hold any club roles and will need to be merged with the corresponding **Member Account**.

Merge Requests are initiated by League Administrators with BA (Body Administrator) Dribl access and subsequently approved by the Dribl Support team.


### Create a merge request  
 

1. [Login](https://app.dribl.com/signin/) to ***DRIBL*** web admin with BA (Body Administrator) Dribl access
2. Select the **Members **function
3. Use the search of filter option to locate the member you wish to merge
4. Click  **Merge Record Request** (located to the far right of the icons in the relevant member line)
5. Locate the duplicate member record that you wish to merge with

> ℹ️ You can also search for the duplicate member by email address in the search bar

6. Multiple member records can be merged if required.
7. Toggle on **Merge** for the member record you wish to merge.
8. Click **Next**.
9. Click on each data field and select the applicable data you wish to retain for the new merged account.

The status icon for each field will change from red to green once an option has been selected.

You need to select a value for every member field. Once the merge request is approved, the data that has NOT been selected will be discarded. This process is not reversible.

**For each of the data fields below, select which record to retain or update to:**

|  |  |
| --- | --- |
| **Image** | Select applicable photo |
| **First Name** | Select member's first name |
| **Middle Name** | Select member's middle name (if applicable) |
| **Last Name** | Select member's last name |
| **Date of Birth** | Select member's Date Of Birth |
| **Federation Number** | Select the member's FFA# |
| **Account Email** | Select the email address the member will use to log in to Dribl (if applicable) |
| **Dribl Number** | Select the member's Dribl number (if applicable) |
| **Contact Email** | Select the member's contact email address. This is usually the email address that was used to register in Dribl Connect or Play Football. |
| **Gender** | Select the member's gender |
| **Address** | Select the member's correct address details |
| **Certificates** | Select any certificates held by the member (if applicable) |
| **Contact Details** | Select the member's contact details (as applicable) |
| **Contacts** | Select any emergency contacts listed for the member (as applicable) |
| **Identifications** | Select any identification records submitted by the member (if applicable) |

9. Click **Next**.
10. Review the requested changes,

- If any changes need to be made, select **Previous **button, make changes and click **next **again
- If you are satisfied all changes are correct - select **Submit**.

Upon clicking Submit, this will create a new request for the Dribl Support Team to review and approve. Requests are checked daily, once approved by the Dribl Support Team, the merge will be automatically processed overnight and finalised.

> Macro (rw-ui-textbox-macro)
> 
> Once the merge has been approved, the member's Match Sheet Availability will be reset to '**Not Available**' (applies to managers/coaches/players). A Competition Administrator will need to set the Match Sheet Availability to '**Available**', once they have re-confirmed that the member's details are accurate. Until this is done, the member will not appear on the match sheet.