---
title: "Do you have a support number I can call?"
canonical: "https://help.dribl.com/space/GS/17793526/Do%20you%20have%20a%20support%20number%20I%20can%20call%3F"
format: markdown
---
Yes we do, however phone support is only available directly to our partners who hold the role of **Body / Competition Administrator**. 

We don't offer phone support directly to the public because [most requests can only be handled by your club or association](https://dribl.atlassian.net/wiki/spaces/GS/pages/19267585). In instances where technical support is required, we truly believe it wouldn't be possible to provide the same effective help over the phone. We keep our support online for a few reasons:

- We can conveniently view your account.
- While troubleshooting, we often ask you to send us direct links and screenshots to better understand what you’re experiencing on your end. It’s mutual - we can send you screenshots, videos and links to better assist you.
- With online support, there’s a detailed record of your past conversations. You can pick-up where you left off - our support team can easily access your previous requests to more effectively answer your question.
- You can reply within the same email thread if you have an update to your request.
- It’s faster. We’ll never keep you waiting on hold and it’s easy to follow-up if you have more questions.


> Macro (rw-ui-textbox-macro)
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> If you can't find what you're looking for in our [Help Centre](https://help.dribl.com) and you require technical support, [submit a request](/page/support)** **online and one of our team members will be in touch to assist you or point you in the right direction.