This article is for: Competition Administrators, Club Administrators |
OverviewDeregistration generally takes place when a registrant no longer wants to participate in organised football with a club. This may be the result of a participant no longer wanting to play, requesting a transfer to another club, or any other reason. The deregistration process cancels the registration, removes the member from any team that they have been allocated to, and if applicable, refunds the payment for the registration, either in full or partially. |
Depending on which system the member used to register, select from one of the following 2 options to perform a deregistration.
Option 1 - Integrated Registration System
To deregister a member that registered via the Dribl registration system (Connect), complete the following steps:
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Select Stores from the Actions menu or the main navigation menu.
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Click
to enter your store.
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Select Registrations.
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Click
from the task menu to the right of the applicable registration. The Deregister form is displayed. This form shows a payment reference, the amount paid, the name of the registrant and the product that was paid for.
- Enter all the relevant information for the deregistration.
Amount The amount to be refunded. This defaults to the amount paid by the registrant/applicant but can be for any amount equal to or less than this amount. You may optionally refund a lesser amount if you charge a processing or admin fee or have any specific refund policies, for example. Reason The reason for deregistering the registration.
A payment cannot be refunded after the cut-off date/time set for the applicable Period. -
Click Deregister. The status of the registration is changed to Deregistered.
Option 2 - External Registration System
To deregister a member that registered via an external 3rd party registration system (ie. Play Football), complete the following steps:
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Select Members from the Actions menu or the main navigation menu.
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Click
(Edit Member Roles) from the task menu to the right of the applicable member. The Edit Member form is displayed. Click
to the right of Team Roles and then select De-Register.
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The member record is marked as 'De-registered'.
If the member is deregistered in error, clickand then select Re-Register.