Help Resources

Please contact us using one of these methods. We'd be happy to help!

Help Centre

Our Help Centre is what you're reading right now. It's a collection of articles like this one, featuring important information to help you learn how to confidently use Dribl and fine-tune your configuration as needed.

The main page of the Help Centre is located here. You can browse each category to find articles organised by topic, or use the search bar to locate information.

Can't find what you're looking for? Let one of our Technical Support team members know and we'll see if we can add it!
 

Technical Support

Our Technical Support team is here to help you with any technical issues that may occur when using Dribl. They are your first point of contact if the system is not working, and are also happy to assist with questions about how the system works.

You can contact our Technical Support team by creating a ticket here.
 

Technical Support Hours (AEST)

Monday-Friday: 9:00am-5:00pm

Saturday: Closed 

Sunday: Closed 

Feature Suggestions

Do you have an idea for a new Dribl feature, or an improvement for an existing one? We've love to hear it! Please join the Dribl Community and submit a feature request. Our team will first review it to make sure that the functionality you want doesn't already exist in Dribl, then pass your suggestion on to our Product team to be further evaluated.

Please note that while we may not be able to build every feature suggested, we can promise that all suggestions will be reviewed and considered. We really appreciate your feedback and ideas - thanks for helping to make Dribl better!
 

Billing

Our Billing team is here to help you with inquiries related to your Dribl invoice. They are your first point of contact if you have any questions about your invoice.
 

You can get in touch with the Billing team by emailing accounts@dribl.com.

 

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